Frequently Asked Questions


What's your delivery times?

If you purchase before 2pm usually takes 48 hours depending on stock changes, please allow 3 to 7 days. More Info Here

Do you do next day delivery?

We cannot guaranty next day delivery due to stock changes or courier issues, but to UK it is almost often delivered next day with DHL Express. Read more here.

What do i do if its damaged?

Please ring +448006890745, with your order number, option 1 for costumer services. Also you are required to email us on - In the email please include pictures of damage - Purchase receipt For returns procedures


Can i customise my orders?

All of our products are customisable with logos, names or pictures of your choice. For more info email us

Whats my product guarantees?

For cutlery we offer a minimum 25 years guaranty, exchanges only. For crockery and glass we offer 2 Years Guaranty, replacement only. For more info.

How to buy best cutlery?

Cutlery is also known by the names Silverware or Flatware in USA. Early use of cutlery utensils can date back as early 2400-1900BC. Exact origins are unknown but now days it's traditional european manufacturing centers are UK, Ireland, Germany, France, Spain,Portugal, Italy. The finest cutlery in the market is produced with 18/10 stainless steel. It is easly distinguished from other cheaper metal cutleries, just look for the weight, thickness and smooth hedges finishing. Its just gourgeous.


Got A Question?

Feel free to call us on +448006890745, option 1, or email us at


Registered Office Dickens Street, Peterborough, Cambridgeshire, PE1 5EA.

Registered In England And Wales Registration Number 11323798. VAT No. GB306446123. 

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